Japanese gas stations are famous for their service by helpful staff. There are occasions, though, when there is no service available or automated stations are uncrewed in the middle of the night. This is the time strange motorists are confronted with the Japanese language only self-service terminals.
Although pretty self-explanatory, Japanese terminology or questions of topic regarding bonus cards might misfile the showtime time user. Your smartphone'southward translation software might also have a hard time due to the sometimes colorful fonts used on screens or lack of internet connexion.
For these occasions, this guide shows the usual procedure to follow on most self-service terminals.
The showcase sample uses an ENOS Gas Station Setup
General Setup
The gas station terminals usually characteristic a impact screen that guides the customer through the procedure. There is usually no choice of language options. Several slots for credit cards, greenbacks, and receipts are marked in Japanese and will light upwardly in modern terminals to helpfully signal which one to use. Also, most terminals feature audio instructions in Japanese.
This walkthrough follows a credit card payment for a full tank of regular fuel.
The interactive part of the final consists of a touch screen and several slots that light up when to be used.
The Start Screen
On arrival, the terminal'southward touch screen usually displays an overview of pricing, sorted by fuel and payment ways. Press the green start push button "開始" (Ka-i-shi) to begin.
Close up of the showtime screen
1. Payment Choice
The screen shows y'all some options regarding payment. From the displayed mix of fellow member-, credit bill of fare or cash options, one usually chooses cash 現金 (Gen-kin) or credit card (クレジットカード).
There are several payment options to chose from
2. Credit Carte Confirmation
The screen acknowledges the inserted card. Remove your credit menu from the slot.
The according slots to use are indicated on screen in Japanese and normally light up
three. Reward Point Cards
There might be a follow-up question on if you own a advantage point card. Every bit a tourist, y'all are virtually likely not to, so go along with no.
Some companies enquire for a member or reward points carte. This is where the language barrier might confuse
4. Fuel Pick
There is ordinarily the option of High Octane, Regular, and Diesel Fuel. The buttons follow the aforementioned color lawmaking every bit the nozzles.
The usual three fuel choices
5. Amount Choice
Here you can either chose the corporeality of yen you lot would like to spend or the amount of liters.
Look out for the convenient "Full Tank" push.
Chose a liter or cash limit, or get for the full tank option
half dozen. Kickoff Fueling
This screen confirms your choices and indicates which colored nozzle to use to fill up your automobile.
The screen indicates which nozzle has been activated
seven. Fuel Nozzles
The nozzles follow the same color code as the fuel pick on the screen.
The color coded nozzles
eight. Receipt
Once you returned the nozzle, your receipt will be issued via the receipt slot.
Your receipt volition be issued via the receipt slot
nine. Alternating Setups
Whatever brand of gas station you are stopping at, they ordinarily follow the same setup in color coding and terms used.
Look out for these kanji and kana to navigate the cocky-service menus:
These are the terms to wait out for at Japanese gas stations
Kevin Haase@kevin.haase
Loves roadtrips in Nihon. More than 12.000 kilometres on Japanese roads on the clock and still counting. Currently lives in Frankfurt Germany.
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